Centralized software solutions provide transparency in the use of SaaS applications and minimize financial, operational, and cybersecurity risks.

Möglingen, Germany / Boston, USA, August 1, 2024.

USU, a leading provider of IT and Customer Service Management solutions, has been recognized in the 2024 Gartner® Magic Quadrant for SaaS Management Platforms.This makes USU one of only 15 vendors worldwide and the only German manufacturer listed. The current market study is available to interested parties free of charge for a limited time on the USU website.

“Gartner defines SaaS management platforms (SMP) as software tools that aim to help organizations discover, manage, optimize and automate the SaaS application life cycle from one centralized console.”  As stated by Gartner, “SaaS management platforms empower organizations to address the compounding challenges of SaaS application usage across the business that lead to overspend, elevated risk, lack of visibility and contract sprawl.” The report states, among other things: “Through 2027, organizations that fail to attain centralized visibility and coordinate SaaS life cycles will overspend on SaaS by at least 25% due to unused entitlements and unnecessary, overlapping tools.”

"We are pleased to be identified in the 2024 Gartner Magic Quadrant for SaaS Management Platforms. The demand for centralized solutions is expected to grow significantly as many companies today struggle with uncontrolled costs and wasted SaaS resources. Transparency across the entire lifecycle is therefore increasingly important. We achieve this, for example, through more than 150 integrated connectors to APIs of relevant SaaS providers," emphasized Peter Stanjeck, Senior Vice President & Managing Director R&D at USU.

This press release is available at https://www.usu.com

Gartner disclaimer

Gartner, Magic Quadrant for SaaS Management platforms, 2024, Tom Cipolla, Yolanda Harris, Jaswant Kalay, Dan Wilson, Ron Blair, Lina Al Dana, 22 July 2024.

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About USU Software AG

As a leading provider of software and service solutions for IT and customer-service management, USU enables companies to manage the requirements of today’s digital world. Global organizations use our solutions to cut costs, become more agile, and reduce risks – with smarter services, simpler workflows, and better collaboration. With more than 45 years of experience and locations worldwide, the USU team brings customers into the future.

In addition to USU GmbH, which was founded in 1977, the subsidiaries USU USU Solutions Inc., USU SAS and USU GK also belong to USU Software AG.

Further information: https://www.usu.com

Contact

USU Software AG
Corporate Communications
Dr. Thomas Gerick
Phone: +49 (0) 71 41 48 67 440
E-mail:  thomas.gerick@usu.com