Media release
Zurich, 23 May 2023

Perfecting the end-to-end customer interface for banks: Netcetera is expanding its Digital Banking offer

The leading Swiss software company Netcetera is investing in its digital banking offering and expanding its clout and product portfolio in this area. In the coming years, a high double-digit million amount will be invested to make the offering more comprehensive and better serve the international market. The topic is not new to Netcetera. Thanks to 25 years of experience in the Swiss fintech industry and various proven product components, a majority of Swiss financial institutions rely on its solutions in mobile banking and payment.

Mobile and web banking are the gold standard today. More than 60% of the EU population uses online banking, in Switzerland, this figure reaches 80%, and the trend is still rising. To support the mobile-first behavior of customers, many banks are now using the fourth generation of digital banking.

The challenge for banks today is to offer all use cases end-to-end with attractive functionality via mobile and web channels. Especially in times of decreasing appreciation of established providers and increasing competition from new banks, it is even more important to inspire customers, especially the younger and much less loyal generations.

Netcetera already delivers customized digital banking solutions based on proven product modules. Now the software company is further strengthening this area: In the next few years, the offering of the Digital Banking Division will be further expanded with the investment of a significant double-digit million sum. Netcetera thus plans to become a major product supplier for the digital customer interface outside Switzerland as well. Likewise, the customer network of G+D - Netcetera's strategic partner and majority shareholder - of over 500 banks internationally can benefit from this investment, and the group's offering thus ranges from eco-friendly cards to digital payment and banking apps.

Martin Meier, Co-Managing Director Digital Banking at Netcetera says: "Banks need to differentiate themselves with a comprehensive digital offering and ensure direct contact with their customers. We combine state-of-the-art mobile platforms and complement our offering with the web channel. In addition, we are further preparing our offering for an international market and strengthening our products for digital consulting. This makes us the ideal partner and product supplier for banks."

Flexible approach instead of classic "make or buy"

A "make or buy" decision always involves compromises: If banks buy a standard product, they can hardly differentiate themselves and have less influence on functionality. Conversely, if they develop their own product, they incur disproportionate expenses for development and maintenance.

Netcetera's offering is positioned exactly between custom development and standard product. Banks benefit from proven, ready-to-use product modules to which they can add customized, additional functionality.

"The modular white-label approach, which can be fully extended with custom components, empowers banks to respond quickly and efficiently to customer needs." adds Kurt Schmid, Managing Director Digital Banking at Netcetera. "So the future is about owning without the burden of obligations; banks can save costs, stand out and still be fast to market."

Media contact
Angelika Seiler
Head of Content
angelika.seiler@netcetera.com
+41 44 297 58 09

About Netcetera

Netcetera is a global software company with cutting-edge IT products and individual digital solutions in the areas of secure payments, digital banking, publishing, mobility, healthcare, and pensions technology. More than 2,500 banks and issuers and 160,000 merchants rely on the digital banking and payment solutions and globally certified 3-D Secure products of the market leader for payment security. The company covers the entire IT lifecycle, from ideation and strategy to implementation and operation. The balanced combination of the latest technologies and proven standards ensures investment security, from large-scale projects to innovative start-ups. Founded in 1996, Netcetera is a holding company with around 1,000 employees and is headquartered in Zurich, Switzerland, with locations across Europe, Asia, and the Middle East. Further information on netcetera.com and LinkedIn.